Charging more than MRP attracts the provisions of Legal Metrology Act. In case ofover-charging over MRP, a complaint can be lodged on toll-free number 1800-11-4000/14404.
There are multiple ways through which aggrieved consumers can register their complaints
a. Online complaint facility:
Complainant can register an online complaint at http://www.naa.gov.in/complaint.php Link to see the guidelines to register online complaint: http://www.naa.gov.in/page.php?id=guidelines-for-consumers
b. Via Mail:
User can mail the complaint at: email@example.com,
c. By Post:
National Anti-profiteering Authority
Dept. of Revenue, Ministry of Finance
6th Floor, Tower One
Jeevan Bharati Building
New Delhi-110 001.
MRP is inclusive of GST and is the maximum retail price that can be charged from the consumers.
Visit www.papertax.in and speak to your dedicated tax adviser for any further queries with regards to Income tax & G.S.T. matters, or download paper tax mobile application from Google play store to stay updated for any legal updates. You can also contact us on our help desk 844844 8821.